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Orders placed before 12 noon will be sent on a standard next working day delivery via TNT, this will normally arrive between 8am - 6pm. Orders placed after 12 noon will be organised for delivery the following working day, for example an order placed after 12 on Monday, will be sent for delivery on Wednesday. A signature will always be required on arrival, you should ensure all items are present and undamaged.
A Standard delivery charge of £11.50 is added to each order +£0.30p per additional kilo.
Only orders placed before 12 noon Mon - Fri will be delivered the next working day. (e.g an order placed at 10.30am Tuesday will be delivered Wednesday) (an order placed at 13.30pm Tuesday will be delivered Thursday) Orders placed on a Saturday or Sunday will be dispatched Monday for delivery Tuesday.
Saturday Delivery - To guarantee a saturday delivery your order must be placed before 12 noon Friday, if not then the goods will be delivered the following Monday. Please contact us if you would like your order to be delivered on saturday.
Timed AM Delivery - If you are expecting a timed delivery please ensure there is someone on site to sign and check the items, the courier may only attempt delivery once per day.
Permaroof UK can only replace items that have been signed for as damaged on arrival. It is the customers responsibility to check all parcels, Permaroof UK ensure parcels are packaged correctly. Damages may occur during transit so please cover yourself by checking all items.
PermaroofUK ltd takes fraud prevention very seriously and we do everything that we can to ensure that the methods of payment used are not attained illegally. Please be aware that at PermaroofUK, we can only ship to the billing address on your first order. This check has been put in place to protect you, the customer, as well as ourselves. Future orders may have this restriction lifted at our discretion. However, we will ship to an alternate address if the method of payment be a direct bank transfer which you can do by getting in contact with us at 0800 2988 706.